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Accelerating the inevitable

How COVID-19 is speeding up transformation within the insurance market

The insurance market has been ‘poised for transformation’ for decades, and admittedly great
strides have been made in digitising front-end channels and improving internal systems. The business model however, has largely remained constant for three centuries.

There are numerous theories as to why transformation has been so slow in the insurance market, but I think the answer is very simple: the need wasn’t big enough.

This report will show how COVID-19 has generated the market conditions that will stimulate and accelerate transformation within the insurance market.

About the Author

Stephen Richardson

Stephen Richardson — Market Consultant

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