White Papers

Practical insights for high performing businesses

  • After the shock - insurance in 2021 and beyond

    After the shock - insurance in 2021 and beyond

    Key trends in the insurance market — personal lines, SME insurance and commercial lines, MGAs and Underwriting Agencies and Big Tech in insurance

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  • Big Tech in insurance and technology trends

    Big Tech in insurance and technology trends

    For years incumbents have been concerned about the Big Tech companies – such as Google and Amazon – disrupting the insurance market.

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  • MGAs and underwriting agencies: The battle for capacity

    MGAs and underwriting agencies: The battle for capacity

    MGAs and underwriting agencies: The battle for capacity. Part four of 'After the shock — Insurance in 2021 and beyond'

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  • Commercial lines: Data, expertise and a hardening market

    Commercial lines: Data, expertise and a hardening market

    Commercial lines: Data, expertise and a hardening market. Part three of 'After the shock — Insurance in 2021 and beyond'

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  • SME insurance: Servicing the modern-day business

    SME insurance: Servicing the modern-day business

    SME Insurance: Servicing the modern-day business. Part two of 'After the shock — Insurance in 2021 and beyond'

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  • Personal Lines: Winning and keeping the digital-native customer

    Personal Lines: Winning and keeping the digital-native customer

    Personal Lines: Winning and keeping the digital-native customer. Part one of 'After the shock — Insurance in 2021 and beyond'

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  • The lifeblood of insurance

    The lifeblood of insurance

    Unlocking potential with data — how insurers can finally address their legacy estate to truly embrace the data revolution.

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  • Accelerating the inevitable

    Accelerating the inevitable

    How COVID-19 is speeding up transformation within the insurance market

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  • Writing the right business at the right price, right now

    Writing the right business at the right price, right now

    Being an insurer in the current climate is tough. There’s continuous pressure to win new profitable business, drive down costs, provide great customer service, increase renewal retention and…

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  • Stepping up to the fraud challenge

    Stepping up to the fraud challenge

    Fraud has been one of the most persistent and growing issues for the insurance industry over the last ten years. With consumers manipulating their data in more sophisticated ways…

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  • Taking the first steps into usage-based insurance — Asia Pacific

    Taking the first steps into usage-based insurance — Asia Pacific

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  • Where next on the distribution journey?

    Where next on the distribution journey?

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  • Enhance risk and pricing with data enrichment

    Enhance risk and pricing with data enrichment

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  • Financial advice, but not as we know it

    Financial advice, but not as we know it

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  • Tackling the myths of integrated commercial lines e-trading

    Tackling the myths of integrated commercial lines e-trading

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  • Achieving the Benefits of Faster Technology Adoption to Deliver Digital Customer Service Excellence - White Paper

    Achieving the Benefits of Faster Technology Adoption to Deliver Digital Customer Service Excellence - White Paper

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  • Time to Take Usage-Based Insurance Seriously - White Paper

    Time to Take Usage-Based Insurance Seriously - White Paper

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  • A Solid Core: Achieving Legacy Transformation Faster, Cheaper and With Less Risk - White Paper

    A Solid Core: Achieving Legacy Transformation Faster, Cheaper and With Less Risk - White Paper

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  • Combating Fraud in General Insurance - White Paper

    Combating Fraud in General Insurance - White Paper

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  • The Nimble Product Factory: The Key to Profitable Growth - White Paper

    The Nimble Product Factory: The Key to Profitable Growth - White Paper

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