• AdWatch — the customer strikes back

    AdWatch — the customer strikes back

    Something struck me recently whilst channel surfing the TV one evening…

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  • This isn't the way to tackle dual pricing

    This is…
  • Buying insurance – just a bit of a pain in the **** if you ask me! A consumer’s viewpoint

    Buying insurance – just a bit of a pain in the **** if you ask me! A consumer’s viewpoint

    Okay, I admit it, I’m all about online shopping. Being a working mum with two young boys I have no other choice really. However, I still hate shopping for insurance.

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  • Time for intelligence

    Time for intelligence

    Around the globe, organisations of all industries are embarking on digital transformation programmes, creating new business models using modern technological advancements.

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  • Zurich Insurance becomes 5th insurer to go live on SSP IQH

    Zurich Insurance becomes 5th insurer to go live on SSP IQH

    Zurich has become the fifth leading UK insurer to go live with SSP Intelligent Quotes Hub (IQH) to provide insurer hosted pricing for part of its business. The post Zurich Insurance becomes 5th...

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  • Déjà vu all over again

    Déjà vu all over again

    It feels like only a few months ago that I had the annual argument with my insurer about the enormous rise in my car insurance premium for no apparent reason, but it’s here again and so is…

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  • De-Risking the Future of Insurance4:30

    De-Risking the Future of Insurance

    Using smart technology to help insurers and brokers operate more efficient businesses

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  • SSP at the heart of L&G’s innovative digital solution

    SSP at the heart of L&G’s innovative digital solution

    The partnership between SSP Intelligent Quotes Hub and Legal & General truly transforms the customer journey and delivers a quote in seconds.

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  • Endsleigh moves to SSP

    Endsleigh moves to SSP

    Endsleigh Insurance Services has entered into a five-year contract for the provision of SSP Broking to support its strategy and growth, and is now live with SSP's core broking solution. The post...

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  • SSP and L&G joint venture wins digital award

    SSP and L&G joint venture wins digital award

    SSP is delighted that Legal & General has won a Digital and Insurtech Award for SmartQuote, the innovative digital solution powered by SSP Intelligent Quotes Hub (IQH). The post SSP and L&G joint...

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  • How is commercial insurance embracing the digital age?

    How is commercial insurance embracing the digital age?

    Over the last five years, personal lines insurers large and small have embarked on a digital insurance journey. This has seen them either transform into a truly digital business or, at the very least…

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  • In the midst of a technology evolution, not a revolution

    In the midst of a technology evolution, not a revolution

    It's often said we are on the brink of a technological revolution, where every aspect of our lives will be changed beyond recognition by AI and other high-tech developments…

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  • L&G partners with SSP to transform its customer journey

    L&G partners with SSP to transform its customer journey

    Legal & General has partnered with SSP to launch SmartQuote, an innovative new digital solution that meets the needs of today’s insurance customers by making it quicker and simpler to buy home...

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  • Slamming the front door on insurance fraud7:24

    Slamming the front door on insurance fraud

    Fraud has been one of the most persistent and growing issues for the insurance industry over the last ten years. Watch Adrian Coupland, Customer and Marketing Director discuss with Business Reporter…

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  • Taking the first steps in fraud prevention

    Taking the first steps in fraud prevention

    Judging by the latest figures from the City of London Police’s Insurance Fraud Enforcement Department (IFED), it seems that ghosts are for life rather than just Halloween — or at least ghost brokers…

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  • SSP Verify: E-trading Initiative of the Year

    SSP Verify: E-trading Initiative of the Year

    SSP has won the inaugural Tech & Innovation Award for the E-trading Initiative of the Year.

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  • Insurers must evolve — standing still is moving backwards!

    Insurers must evolve — standing still is moving backwards!

    We have long known it is not the strongest of the species that survives, but the one that is the most adaptable to change — and this also applies within the insurance industry.

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  • Collective protection, individual risk

    Collective protection, individual risk

    Is the industry doing enough to assist vulnerable consumers, and whose responsibility is it to ensure that there are no gaps in the provision of legal/insurance services to consumers?

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  • A crystal ball for fraud

    A crystal ball for fraud

    Fraud has been a persistent and growing issue for the insurance industry since 2008…

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  • Writing the right business at the right price, right now

    Writing the right business at the right price, right now

    Being an insurer in the current climate is tough. There’s continuous pressure to win new profitable business, drive down costs, provide great customer service, increase renewal retention and…

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  • Stepping up to the fraud challenge

    Stepping up to the fraud challenge

    Fraud has been one of the most persistent and growing issues for the insurance industry over the last ten years. With consumers manipulating their data in more sophisticated ways…

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