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After the shock - insurance in 2021 and beyond

March 29, 2021 Stephen Richardson

There are moments in history that mark significant turning points for an industry. We are coming towards the end of one of those moments. If 2020 was defined by a single, global market shock (that of the COVID-19 pandemic, in case you weren’t sure) then 2021 – in a business sense – will be defined by how organisations respond to the ‘new normal’.

In this report I hope to show where the competitive advantage lies within each segment of the insurance market – personal lines, SME insurance and commercial lines – by highlighting the key trends and direction of movement of each. I will also touch on MGAs and Underwriting Agencies, Big Tech in insurance and the high-level technology trends we are seeing in the market.

About the Author

Stephen Richardson

Stephen Richardson — Market Consultant

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