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How to improve customer retention and the customer journey in insurance
According to James Allen of Harvard Business School, 80% of businesses state that they offer a great custom...
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Data, insight and a blast from the past
We live in an environment that is awash with data, ubiquitous internet access and the availability of cheap computing power and storage through the cloud which means we keep everything, forever.
AdWatch — the customer strikes back
Something struck me recently whilst channel surfing the TV one evening…
SSP Africa at AIE 2019
Each year, the iiSA (Insurance Institute of South Africa) host their annual insurance conference, the African Insurance Exchange, and SSP have the great pleasure of exhibiting.
The key to real return on technology investment in insurance. Simples.
The role of the Chief Information Officer in the insurance industry is unrecognisable compared to 10 years ago. The pressures, expectations and scope of the position have increased at a significant…
Buying insurance – just a bit of a pain in the **** if you ask me! A consumer’s viewpoint
Okay, I admit it, I’m all about online shopping. Being a working mum with two young boys I have no other choice really. However, I still hate shopping for insurance.
SSP eye 12: Spotlight on Asia Pacific
Over the past few years, there has been a steady movement across all industries as businesses look to create an environment that truly enables change.
New improved SSP Customer Support Portal is now live
We are pleased to announce that our new customer support portal is now live.
Time for intelligence
Around the globe, organisations of all industries are embarking on digital transformation programmes, creating new business models using modern technological advancements.
Digitalisation: Big bang or incremental?
In September 2018, SSP Chief Operating Officer, Jim Sadler, held a webinar which discussed just how we can survive ‘digitalisation’ as an industry — as well as what it means…
Broker needs at the heart of what we do
SSP Broking is configured to meet brokers’ requirements, with powerful digital capabilities and access to a competitive panel of products and insurers for commercial and personal lines business
SSP is leading the way at BIBA – Stand F38
Visit stand F38 to meet our experienced SSP account managers and see SSP Broking in action.
Déjà vu all over again
It feels like only a few months ago that I had the annual argument with my insurer about the enormous rise in my car insurance premium for no apparent reason, but it’s here again and so is…
SSP achieves ISO 27001 accreditation
SSP has recently undergone an ISO 27001 assessment to gain accreditation for compliance against the Information Security standard.
Helping to change the face of men’s health
To support and address some of the biggest health issues faced by men, this year we have once again been involved in Movember, the annual campaign that raises funds for The Movember Foundation.
Bring Your Kids to Work Day #BYK2WD
In August and October 2018, SSP invited some very special guests into our offices – our kids!
SSP & Keychoice at Broker Expo 2018
Broker Expo prides itself on being the only UK event that enables both brokers and insurers to do more business in one day than they do in three months — and the 2018 event will be no different.
The General Data Protection Regulation (GDPR): Where are we now?
We’re three months into the regulation having come into force on 25 May, and I am pleased to say that we have accomplished everything that we set out to in our GDPR compliance programme.
Webinar: Surviving Digitalisation: Big Bang or Incremental?
At SSP, we recognise the threat that the digital revolution presents to businesses; therefore SSP COO Jim Sadler will be running a one hour webinar on how you can ‘survive digitalisation’
Why choose SSP Broking?
SSP Broking is our next generation broking platform
Hollard Insurance Group achieves profitable growth by becoming a digital insurer with SSP