Adrian Coupland

Customer and Marketing Managing Director — Adrian joined SSP in 2005 and has over 20 years’ experience in the market across broking, distribution, business development and technology. This includes 15 years in the broking industry, ten of which were with A-Plan. As Customer and Marketing Managing Director, he is part of the executive team, and his expertise in data and innovation ensure SSP's customers are at the leading edge of advancements in the insurance industry. Adrian has been instrumental in developing SSP's real-time pricing and telematics strategies and shaping its data strategy across all territories.

SSP e-trading Q&A

A year has passed since the 2017 Insurance Times Etrading report, what changes have taken place at SSP since then?

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In the midst of a technology evolution, not a revolution

It's often said we are on the brink of a technological revolution, where every aspect of our lives will be changed beyond recognition by AI and other high-tech developments…

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Open for business on commercial lines

With the distribution of commercial insurance products evolving quickly, the market is showing real signs of adoption of e-trading – and so is SSP.

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Realise the benefits of telematics apps in a hard market

In the complex world of insurance, telematics apps provide a simple and cost-effective solution for consumers and the industry alike.

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Delivering affordable flood risk cover through the intermediated market

The increased prevalence of flooding means it is no longer just a winter issue. Recent data on natural catastrophe losses from Munich Re showed floods accounted for 34% of overall losses last year.

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Riding the new data wave

While it may seem like a modern phenomenon, insurance is the original big data company.

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Taking the first steps in fraud prevention

Judging by the latest figures from the City of London Police’s Insurance Fraud Enforcement Department (IFED), it seems that ghosts are for life rather than just Halloween — or at least ghost brokers…

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Collective protection, individual risk

Is the industry doing enough to assist vulnerable consumers, and whose responsibility is it to ensure that there are no gaps in the provision of legal/insurance services to consumers?

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Innovating for the connected generation

Do insurance providers need to diversify their product offerings/approach to market to avoid missing out on these potentially lucrative demographics?

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Disrupting the disruptors: why the time is now

While insurers and brokers have successfully adapted to disruption in the past, the challenges facing the industry are far from over.

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Is your risk detection keeping pace with fraudulent behaviour?

Application fraud is a key priority for insurers. How can you gain insight into your customers' behaviour to avoid being left with the business that no one else wants to write?

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Retail therapy: what brokers can pick up from the supermarkets

There are a number of lessons that the insurance sector can learn from what is happening in other industries, with retail being a prime example.

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Telematics: The future’s bright, the future’s connected

With the first scheme for SoteriaDrive, our whole of market telematics-based solution...

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Combining data sources to effectively manage customer intelligence

Blending and using data in real time ensures the right people are insured...

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Adrian Coupland

SSP e-trading Q&A

A year has passed since the 2017 Insurance Times Etrading report, what changes have taken place at SSP since then?

In the midst of a technology evolution, not a revolution

It's often said we are on the brink of a technological revolution, where every aspect of our lives will be changed beyond recognition by AI and other high-tech developments…

Open for business on commercial lines

With the distribution of commercial insurance products evolving quickly, the market is showing real signs of adoption of e-trading – and so is SSP.

Realise the benefits of telematics apps in a hard market

In the complex world of insurance, telematics apps provide a simple and cost-effective solution for consumers and the industry alike.

Delivering affordable flood risk cover through the intermediated market

The increased prevalence of flooding means it is no longer just a winter issue. Recent data on natural catastrophe losses from Munich Re showed floods accounted for 34% of overall losses last year.

Riding the new data wave

While it may seem like a modern phenomenon, insurance is the original big data company.

Taking the first steps in fraud prevention

Judging by the latest figures from the City of London Police’s Insurance Fraud Enforcement Department (IFED), it seems that ghosts are for life rather than just Halloween — or at least ghost brokers…

Collective protection, individual risk

Is the industry doing enough to assist vulnerable consumers, and whose responsibility is it to ensure that there are no gaps in the provision of legal/insurance services to consumers?

Innovating for the connected generation

Do insurance providers need to diversify their product offerings/approach to market to avoid missing out on these potentially lucrative demographics?

Disrupting the disruptors: why the time is now

While insurers and brokers have successfully adapted to disruption in the past, the challenges facing the industry are far from over.

Is your risk detection keeping pace with fraudulent behaviour?

Application fraud is a key priority for insurers. How can you gain insight into your customers' behaviour to avoid being left with the business that no one else wants to write?

Retail therapy: what brokers can pick up from the supermarkets

There are a number of lessons that the insurance sector can learn from what is happening in other industries, with retail being a prime example.

Telematics: The future’s bright, the future’s connected

With the first scheme for SoteriaDrive, our whole of market telematics-based solution...

Combining data sources to effectively manage customer intelligence

Blending and using data in real time ensures the right people are insured...