#talentedinnovators video series

SSP's series of thought leadership videos

  • Recent trends in customer service3:26

    Recent trends in customer service

    Tracie Ward Global Head of Customer Service, Insurer Division

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  • Themes shaping the global insurance industry12:06

    Themes shaping the global insurance industry

    Stephen Lathrope discusses the themes shaping the global insurance industry including the economic environment, distribution and data.

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  • Technology trends in insurance (Cloud, SaaS)12:08

    Technology trends in insurance (Cloud, SaaS)

    Kevin Gaut Chief Technology Officer, Insurer Division

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  • Legacy modernisation within insurance12:53

    Legacy modernisation within insurance

    Dean Richardson European Head of Sales, Insurer Division

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  • Data and how it is being used in the insurance market15:28

    Data and how it is being used in the insurance market

    Adrian Coupland discusses data in insurance and how it's being used in the market.

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